Step-by-Step QFD: Customer-Driven Product Design, Second Edition

Step-by-Step QFD: Customer-Driven Product Design, Second Edition Terninko John (Responsible Management Inc. Nottingham New Hampshire USA) Wydawca: Taylor & Francis Inc Data wydania: 1997 ISBN: 9781574441109 Liczba stron: 240 Format: 282 x 204 x 13 Rodzaj oprawy: Paperback / softback Opis produktu: A practical guide to implementing Quality Function Development (QFD) at various organizations. It shows readers how the intensive study of consumer needs can be used to dramatically outperform the competition. It includes a case study of QFD in action, 34 helpful workshops and an analysis of the synergy between QFD, TRIZ, and Taguchi.