Technologies of Consumer Labor: A History of Self-Service

Technologies of Consumer Labor: A History of Self-Service Palm Michael Wydawca: Taylor & Francis Inc Data wydania: 2017 ISBN: 9780815364740 Liczba stron: 188 Format: 153 x 228 x 19 Rodzaj oprawy: Paperback / softback Opis produktu: This book documents and examines the history of technology used by consumers to serve oneself. He argues that the naturalization of self-service telephony shaped consumers attitudes and expectations about digital technology.