Practical Guide to IT Problem Management

Practical Guide to IT Problem Management Dixon Andrew (University College Dublin Ireland University College Dublin Ireland University College Dublin Ireland) Wydawca: Taylor & Francis Ltd Data wydania: 2022 ISBN: 9781032217291 Liczba stron: 88 Format: 198 x 129 Rodzaj oprawy: Hardback Opis produktu: Whilst IT problem management is well understood, doing it in practice is much harder. Aligned with such well known frameworks as ITIL, this book offers practical advice on how to tackle problems in complex environments. Each chapter explores a different aspect of problem solving and is illustrated with real-life case studies.