Coaching Knock Your Socks Off Service

Coaching Knock Your Socks Off Service This newest Knock Your Socks Off book explains how to help frontline employees hone their skills, maintain the motivation to perform, and meet new situations head-on. The authors present a model for successfully coaching anyone, anywhere, and they show readers how to apply it in familiar coaching situations. Autor: Ron Zemke, Kristin ANDERSON Wydawnictwo: Harper Collins (US) Rok wydania: 2005 Okładka: miękka Liczba stron: 176 Wymiary: 22.8 x 15.2 x 1.4 cm Język: angielski ISBN: 9780814479353