High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce In the world of high-tech, how do you reach your plugged-in customers? Learn how to seamlessly incorporate and leverage the latest tech tools to engage customers--and which old-fashioned customer service skills still win the day. Autor: Micah Solomon Wydawnictwo: HarperCollins Rok wydania: 2018 Okładka: miękka Liczba stron: 208 Wymiary: 15.3 x 22.6 x 1.9 cm Język: angielski ISBN: 9780814439319