Cases in Operations Management: Building Customer Value Through World-Class Operations

Cases in Operations Management: Building Customer Value Through World-Class Operations The cases illustrate basic concepts while expanding students understanding of economic, political and cultural concerns that must be interwoven into such key areas as process design, quality and supply chain management. Autor: Robert D. Klassen, Larry J. Menor Wydawnictwo: Sage Publications Rok wydania: 2005 Okładka: miękka Liczba stron: 440 Wymiary: 23 x 18.7 x 2.8 cm Język: angielski ISBN: 9781412913713